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Enable CJK Language Support is not showing in ADAPTIVE SEARCH (Doc ID 2990763.1)

Last updated on JANUARY 30, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Workspace and Adaptive Search

ACTUAL BEHAVIOR
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23D - SUPPORT CHINESE, JAPANESE AND KOREAN LANGUAGE SEARCH IN ADAPTIVE SEARCH

I am not able to view the parametere, below mentioned step:
1. For the parameter "Enable CJK Language Detection for Non-Translatable Fields" edit the value to Y
2. Enable the "Enable CJK Language Support" check box for the fields on which you want this support. You can select up to 5 per object.
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You can now perform search on untranslatable name fields such as Account Name or Contact Name that contain Chinese, Japanese and Korean characters. Previously, Chinese, Japanese and Korean languages weren't supported for untranslatable fields.

Support Japanese, Chinese and Korean language in Name fields.

STEPS TO ENABLE

To enable the feature

Login with a user having Application Implementation Consultant role.
Go to Configure Adaptive Search setup task
Go to the Parameters tab
For the parameter "Enable CJK Language Detection for Non-Translatable Fields" edit the value to Y
Click on Save
To enable a particular text field for to support Chinese, Japanese and Korean languages, to the following:

Login with a user having Application Implementation Consultant role.
Go to Configure Adaptive Search setup task
Go to Setup tab and then Advanced subtab.
Select the required object
Enable the "Enable CJK Language Support" check box for the fields on which you want this support. You can select up to 5 per object.
Do a Full or Partial Publish with the changed configuration.
ACCESS REQUIREMENTS

Once enable this feature is available to all users.

Cause

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In this Document
Symptoms
Cause
Solution
References


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