Unable To Send Message In New Teams (Updated Version Of MSTeams) to Oracle Digital Assistant (ODA), with Error "You cannot send messages to this bot"
(Doc ID 2991090.1)
Last updated on DECEMBER 06, 2023
Applies to:
Oracle Digital Assistant - Version 23.x and laterInformation in this document applies to any platform.
Symptoms
Unable to send messages from MSTeams using the new Teams App (UI), with alert in send message box in the New Teams while the message box is grey'ed out, as noted in screenshot below.
Diagnosis:
- All users work fine in the existing (old) Teams channel.
- No change in users configs in MSTeams.
- No change in ODA Teams Channel configs. Webhook URL remains the same.
New Teams screenshot as below:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |