Unit Stock Count Snapshot Is Updated By Sale Done After Stock Count (Sale Timestamp > Item Count Timestamp)
(Doc ID 2991197.1)
Last updated on DECEMBER 05, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.2 [Release 23.1 to 23.2]Information in this document applies to any platform.
Symptoms
SIOCS updates the snapshot after completing the stock count due to sales integration made after the count.
Steps to reproduce:
1. In EICS:
a. Create a Unit Product Group and its components (one item).
b. Schedule the Product Group for the same day.
2. In SOCS:
a. Select the created stock count and take the Snapshot.
b. Count the item.
c. Save the stock count.
d. Integrate a Sale for the counted item with a timestamp greater than the item count timestamp.
e. Complete the count (Complete date After Sale date-time).
When completing the count the stock count snapshot is updated.
f. Authorize the count.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |