HR Help Desk Infolets Not Populating Data
(Doc ID 2992902.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Goal
On : 11.13.23.10.0 version, Analytics
HR Help Desk Infolets Not Populating Data
The infolets under the Service tab for Analytics on the home page in all of the environments are not populating data correctly. We have HR Help Desk Requests that have been created and resolved, but that data is not reflected in the infolets. The dashboard that can be accessed from inside Help Desk Requests does have data, but it's not flowing to the home page infolets.
Why is this occuring?
Solution
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In this Document
Goal |
Solution |
References |