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Invocation Of Service URL Used In Connection Failed With Status Code 500 Internal Server Error (Doc ID 2994504.1)

Last updated on JANUARY 12, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Custom Objects

Invocation of service URL used in connection failed with status code 500 Internal Server Error

Invocation of service URL used in connection failed with status code 500 Internal Server Error. This error response is received while calling third party webservice through OSC. But the same request payload when called through postman shows a success response.

ERROR
-----------------------

Connection failed with status code 500 Internal Server Error

STEPS
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The issue can be reproduced at will with the following steps:

1. Try to register an external webservice
2. In UI update the Service request record to invoke this WS
3. Getting 500 error


Cause

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In this Document
Symptoms
Cause
Solution
References


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