My Oracle Support Banner

Cannot Add Planned Service Histories (Doc ID 2994807.1)

Last updated on DECEMBER 26, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.D.02 to 23.D.06
Information in this document applies to any platform.

Symptoms

If the field officer (user) changes the activity's start time from the default time, he is not able to add the planned service histories even when they are mandatory/required. The user needs to log out and re-login to the application to be able to add the mandatory/required planned service histories and complete the activity.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.