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Country Field Always Defaulting As US while Scanning a Business Card In CX Sales Mobile App (Doc ID 2995108.1)

Last updated on JANUARY 01, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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While creating a contact by scanning a business card, The country is defaulted to US

While creating a contact by scanning the business card, in the business card , address is India.
State and pin-code picked correctly but the country is taken as US.

Cause

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In this Document
Symptoms
Cause
Solution
References


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