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Email Notification Not Triggered from OTM/GTM While Using Common Approved Sender Email Address (Doc ID 2995221.1)

Last updated on DECEMBER 27, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 22.2 and later
Oracle Global Trade Management Cloud Service - Version 22.2 and later
Information in this document applies to any platform.

Symptoms

OTM / GTM Customers many a time use Common Approved Sender Email Address to trigger the Emails from OTM/GTM on different occasions of activities during their daily operation.

Sometimes, it has been observed that, they are not able to receive emails.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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