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[PRC]Contract Is In Sent For Signature Status- Not Able To Withdraw (Doc ID 2995418.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

SYMPTOMS:

ACTUAL BEHAVIOR
--------------------

The user is trying to send a contract for signatures to Docusign using sign contract action from the contract page. They're getting error while sending a specific contract for signature


ERROR
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Sign Contract: The UserID does not have a valid membership in this Account


STEPS TO REPRODUCE
----------------------

1) Contract was active

2) Business went and updated the Buyer Name ( Under Parties Tab ) , due to staff change

3) Contract send it for approval and after approval contract status changed to "Pending Signature"

4) Business try to send it to Signature , Getting the error message

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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