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Request mergeCustomerAccount of CustomerAccountService Returning Error: HZ_UNIQUE_SITEUSE_PRIMARY, HZ-120077 (Doc ID 2995806.1)

Last updated on JANUARY 09, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Accounts, Contacts, Households

The mergeCustomerAccount request of the CustomerAccountService web service to create a new account site on an existing account is ending in an error.

ERROR
-----------------------
HZ_UNIQUE_SITEUSE_PRIMARY
HZ-120077
A primary address purpose for this combination of address and date range already exists.

Cause

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In this Document
Symptoms
Cause
Solution
References


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