My Oracle Support Banner

P6 Professional Project Checker Remains in an Indefinite Hanging State When Generating a Report (Doc ID 2996450.1)

Last updated on FEBRUARY 17, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.4 to 23.11 [Release 23.4 to 23.11]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Project Checker utility remains unresponsive when generating a report.

EXPECTED BEHAVIOR

Project checker reports should complete as expected.

The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional.
  2. Start Project Checker.
  3. In Project Checker, select a project.
  4. Select "Run Report".
  5. Observe the Primavera.ImportExport.exe process enter an indefinite "not responding" status.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.