My Oracle Support Banner

Fusion US Payroll: Address Being Displayed Wrong Under The PDF Tax Withholding Federal Form W4 for Employee (Doc ID 2997070.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


There is an employee who's information on the W-4 PDF Form is getting displayed incorrect and the user cannot change it on the pdf form.
The employees address is updated on HCM instance but it isn't updated on his W4 Tax Withholding Federal Form.

The address was changed on 25-10-2023, so the SYNC Calculation card process did not pick the changes as it does not pick historical data.

As the address is already updated in HCM instance, this should automatically be changed in Federal form.

The issue can be reproduced at will with the following steps:
1. Check Person Page for employee
2. Update the employee name in Person Page
3. Check W4 Form Page
4. Notice that the address is being displayed wrong under the PDF Tax Withholding Federal Form W4 Form without considering the update.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.