Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Digital Asset Cloud Service (Doc ID 2997911.1)

Last updated on OCTOBER 09, 2024

Applies to:

Purpose

This integration provides a unified solution for synchronizing customer data between Oracle Utilities Customer Cloud Service and Oracle Utilities Digital Asset Cloud Service using the Oracle Integration Cloud.

Oracle Utilities Customer Cloud Service to Oracle Digital Asset Cloud Service - Version 24B and later

Oracle Utilities Customer Cloud Service - Version 24B and later

Oracle Utilities Digital Asset Cloud Service - Version 24B and later

Oracle Integration Cloud - Version 23.12 and later

Information in this document applies to Oracle Integration Cloud (OIC) GEN3.

History

• October 09, 2024 - Updates for 24B
• January 12, 2024 - Initial Release

Scope

Oracle Utilities Customer Cloud Service Integration to Oracle Digital Asset Cloud Service supports the following business processes:

• Customer Data Synchronization: Synchronizes Persons, Service Points, and Service Agreements in Oracle Utilities Customer Cloud Service (CCS) with Contacts, Metered Serviced Points, and Metered Services (respectively) in Oracle Utilities Digital Asset Cloud Service (DACS). Data synchronization includes both initial synchronization upon set up as well as ongoing incremental synchronization to reflect changes in customer data over time.
• Synchronization Acknowledgement: Positive or negative acknowledgement sent from Oracle Digital Asset Cloud Service to Oracle Customer Cloud Service for incremental synchronization.

Details

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