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Grand Total Row Not Showing (Doc ID 2998185.1)

Last updated on FEBRUARY 06, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Grand Total Row Not Showing

After selecting Totals on the Results tab within the Columns and Measures layout and the column has a SUM aggregation set, there is no Grand Totals row displaying at the bottom of the report.

EXPECTED BEHAVIOR
-----------------------
Grand Totals row to be displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. BI Analysis subject area Sales CRM Pipeline


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see grand sum

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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