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Fusion Global HR: Custom Notification Message Added in BPM Worklist Approval Task Is Not Visible in Email Notification (Doc ID 2998493.1)

Last updated on OCTOBER 08, 2024

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Technology Management - System Administration

ACTUAL BEHAVIOR
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When an approval process is completed, the creator/initiator of the transaction is receiving an email notification but without custom text message added at the location below:

Navigation: Go to BPM worklist>Administration>Task Configuration>search for any approval task (example ChangeAssignmentApproval)>edit>Notification tab> In Task Status 'Complete' row, click on pencil icon under Notification Header column >Add custom text message

EXPECTED BEHAVIOR
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The email notification sent to the creator/initiator after transaction is completely approved should show custom message added at the above location.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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