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23D - Using add assignee function with “Above Participant” option , the added approver is not saved (Doc ID 2998873.1)

Last updated on JANUARY 21, 2024

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version,

ACTUAL BEHAVIOR
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Add Assignee

Customers reported that when adding an adhoc approver in the Manage Approvals page or directly from the notification, using Add Assignee option “Above Participant”, the added approver is not saved.
The issue is impacting multiple task types.
This is a regression (last working label/release is 23C).



EXPECTED BEHAVIOR
-----------------------


STEPS
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The issue can be reproduced at will with the following steps:
1. submit job requisition for approval
2. click "Add Assignee" in the approval notification
3. search for and add the approver,
4. click Apply

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, approver is missing from workflow.

Cause

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In this Document
Symptoms
Cause
Solution
References


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