Business Process Does Not Send Notifications of 'Add General Comments' and 'Add/Remove Attachment' When Event Occurs
(Doc ID 2999077.1)
Last updated on JANUARY 29, 2024
Applies to:
Primavera Unifier Cloud Service - Version 23.12 to 24.1 [Release 23.12 to 24.1]Primavera Unifier - Version 23.12 to 23.12.1.0 [Release 23.12]
Information in this document applies to any platform.
Symptoms
When the Business Process (BP) Setup > Notification tab has the 'Add General Comments' and 'Add/Remove Attachments' settings enabled/checked:
ACTUAL BEHAVIOR
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When a user adds a General Comment, or Adds/Removes an Attachment, Unifier is not sending a notification via e-mail alerting of the event.
EXPECTED BEHAVIOR
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For Unifier to send an e-mail when someone adds a General Comment, or Adds/Removes an Attachment, to the Business Process record.
STEPS
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The issue can be reproduced at will with the following steps:
- Navigate to the impacted Business Process.
- Add a General Comment or Add/Remove an Attachment.
- Observe no e-mail is sent from it.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |