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Assignment Of Activities In Manage (Doc ID 2999461.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.D.02 and later
Information in this document applies to any platform.

Symptoms

When a technician tries to self assign activities, they are not visible even when they exist to be assigned. The Manage view indicates that there are activities to be assigned, but when clicking on the number of unassigned activities OFS takes the user to the list of unassigned activities in the bucket and they are not visible. The message "No scheduled activities" is presented instead.

RECREATE STEPS:
- Open the Manage view and select a technician
- OFS presents the amount of Not assigned activities in the bucket
- Click on the number of Not assigned activities

Cause

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In this Document
Symptoms
Cause
Solution
References


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