OTM Shipment is Displaying Planned Distance Instead of Actual Distance Travelled by Driver
(Doc ID 2999844.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Transportation Management Cloud Service - Version 19.3 and laterOracle Transportation Management - Version 6.3.7 and later
Information in this document applies to any platform.
Symptoms
In OTM Shipment, one cannot see the Actual Distance travelled by Driver, instead it displays the Planned Distance.
On Shipment level, based on OTM Planning algorithm, system calculates the Planned Distance. However, many a time, Drivers follow a different route to complete the Shipment due to several reasons. In such cases, they are adding Shipment Tracking Events based on the Actual Route they followed.
So, the expectation, is, once this happens, System should calculate the Actual Distance Travelled by the Driver and display the same instead of Planned Distance.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |