Error "Invalid Connection Details Were Supplied" When Connecting from OAC to an On Premises Database
(Doc ID 3000380.1)
Last updated on JANUARY 29, 2024
Applies to:
Oracle Analytics Cloud - Version N/A and laterInformation in this document applies to any platform.
Symptoms
You are creating an Oracle Database Connection from OAC to an On Premises Database. OAC is configured with a Private Access Channel (PAC).
When creating the connection, the following error appears:
The Network Path Analyzer was checked from OAC IP address to the on prem database and there are no issues.
You have also performed troubleshooting on a compute instance by following steps in the article: Troubleshoot connectivity to an on-premises Oracle Database and there appears to be no issues connecting to the database host. Initially, you cannot connect to the database using SQL*Plus from the compute instance. By experimenting with changing the MTU value on the compute instance host, you find you are able to connect to the database using SQL*Plus.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Summary |
| Approach |
| Steps |
| References |