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Error "Invalid Connection Details Were Supplied" When Connecting from OAC to an On Premises Database (Doc ID 3000380.1)

Last updated on JANUARY 29, 2024

Applies to:

Oracle Analytics Cloud - Version N/A and later
Information in this document applies to any platform.


You are creating an Oracle Database Connection from OAC to an On Premises Database. OAC is configured with a Private Access Channel (PAC).

When creating the connection, the following error appears:


The Network Path Analyzer was checked from OAC IP address to the on prem database and there are no issues.

You have also performed troubleshooting on a compute instance by following steps in the article: Troubleshoot connectivity to an on-premises Oracle Database and there appears to be no issues connecting to the database host. Initially, you cannot connect to the database using SQL*Plus from the compute instance. By experimenting with changing the MTU value on the compute instance host, you find you are able to connect to the database using SQL*Plus.




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