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OCI Identity Cloud Service (IDCS) - User Login Returns Error 'Invalid Username or Password' and Password Reset Fails (Doc ID 3000946.1)

Last updated on MARCH 30, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

When the user tries to log in to OCI console, receives an Invalid username or password error, and when trying to reset the password, the user never receives the email notification for a password reset.

Captured HAR file shows the following:

Request URL: https://<IDCS_GUID>.identity.oraclecloud.com/sso/v1/user/secure/login

Response Content

 

Cause

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In this Document
Symptoms
Cause
Solution


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