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Base DB system Storage scaling failure: "msg=Resource disks is not found" (Doc ID 3001209.1)

Last updated on APRIL 29, 2024

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

For a Base DB system, the Storage scaling is failing with following message: 

"renderableMessage":"ASM is not responding. Scale storage operation is aborted. Refer to work request ID <nn> when opening a Service Request at My Oracle Support."

 

The dcs agent log has following messages:

[2024-01-25 01:27:00,964] FINE [GET /instances/storage/DATA;TID:39] com.oracle.dcs.agent.rpc.service.storage.DiskUtils: getDisksFromAsmForDiskGroup : [, /dev/sdj, /dev/sdi, /dev/sdh, /dev/sdf]
[2024-01-25 01:27:00,965] FINE [GET /instances/storage/DATA;TID:39] com.oracle.dcs.agent.rest.InstancesApi: disk osdPath: /dev/DATADISK1
[2024-01-25 01:27:00,965] FINE [GET /instances/storage/DATA;TID:39] com.oracle.dcs.agent.rest.InstancesApi: disk osdPath: /dev/DATADISK3
[2024-01-25 01:27:00,965] FINE [GET /instances/storage/DATA;TID:39] com.oracle.dcs.agent.rest.InstancesApi: disk osdPath: /dev/DATADISK2
[2024-01-25 01:27:00,965] FINE [GET /instances/storage/DATA;TID:39] com.oracle.dcs.agent.rest.InstancesApi: disk osdPath: /dev/DATADISK4
[2024-01-25 01:27:00,965] SEVERE [GET /instances/storage/DATA;TID:39] com.oracle.dcs.agent.rest.InstancesApi: No disks found
[2024-01-25 01:27:00,965] FINE [GET /instances/storage/DATA;TID:39] com.oracle.dcs.commons.error.DcsExceptionMapper: Got DcsException DcsException{errorHttpCode=NotFound, msg=Resource disks is not found. , msgId=10032, causedBy=null}
[2024-01-25 01:27:00,966] INFO [GET /instances/storage/DATA;TID:39] com.oracle.dcs.agent.filters.CustomRequestResponseFilter: Responding [GET /instances/storage/DATA;TID:39] 404 : Not Found

 

Cause

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In this Document
Symptoms
Cause
Solution


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