Fusion: PIM: Unable to Delete Structure Using Delete Group Due to Error (Doc ID 3001486.1)

Last updated on MARCH 10, 2024

Applies to:

Symptoms

When attempting to structure through delete group
the following error occurs :

ERROR
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'An exception occurred while running SOA process EgpDeleteGroupsComposite.ProcessDeleteGroup for business keys 300000006352945. Contact your help desk'


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Cloud App > select Supply Chain Exe > select Product Mgt
2. select Prod. Info. Mgt > select Manage Delete Groups > click on Edit Delete Group
3. select Item Structures > click on Submit > error generates

Changes

Cause

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