Calling OIC Services From Client Applications Fails With Error "HTTP STATUS 401 Unauthorized" (Doc ID 3001633.1)

Last updated on FEBRUARY 29, 2024

Applies to:

Symptoms

On : NA version, Integration Runtime

Calls to OIC is failing at trigger with error.

ERROR
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Error on console:

HTTP STATUS 401 Unauthorized

Error Details:
Error: CASDK-0054: Unable to verify the request sent by the client application. The request sent to OIC integration flow is rejected[[

You would want to check the following:
1. Check whether the request sent has right set of security credentials attached - Please refer the endpoint WSDL to identify the associated security policy supported and send the corresponding security headers.
 - If the trigger is configured using SOAP adapter with No Security Policy or Username Password Token, send the credentials in security headers as part of SOAP envelope.
 - If the trigger is configured using SOAP adapter with Basic Authentication, send the credentials in HTTP Authorization header.
2. Check whether the credentials sent as part of the request is valid - You would want to check with your OIC Integration Administrator on the user credentials to be used by your client application for authenticating against OIC
3. There could be times where the password for this account might have expired - please work with your OIC Integration Administrator in resetting the password - and ensure that the new password is being used by the client application

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STEPS
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The issue can be reproduced at will with the following steps:
1. Call OIC integration from clients.

Cause

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