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formSubmitted event returns "date" in future and is absent from the History (Doc ID 3002222.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.D.02 to 23.D.09
Information in this document applies to any platform.

Symptoms

Submitted form event at random returns wrong date (in future) and the form is absent from the History. 

An example of a faulty event: 

"eventType": "formSubmitted",
"time": "2023-11-23 09:24:47",
"formIdentifier": {
"formSubmitId": "***42",
"formLabel": "serviceConfirmation"
},
"activityDetails": {
"activityId": ***7,
[...]
"date": "2023-11-30"
}

Cause

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In this Document
Symptoms
Cause
Solution


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