[OCI DB]: Shape Change From Intel to AMD Fails At Kernel Upgrade Prechecks With " DCS-10268:Mlx drivers are not present in the system" (Doc ID 3002354.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Symptoms

Shape change from Intel to AMD fails at kernel upgrade prechecks with following error:
"DCS-10268:Mlx drivers are not present in the system"

From job output:
==========
# /opt/oracle/dcs/bin/dbcli describe-job -i <job id> -l Verbose

Job details
----------------------------------------------------------------
ID: <job id>
Description: Kernel upgrade precheck
Status: Failure
Created: February 2, 2024 at 2:30:05 AM UTC
Progress: 16%
Message: DCS-10268:Mlx drivers are not present in the system.
Error Code: DCS-10268
Cause: Mlx drivers are not present on the system.
Action: Install the mlx drivers and retry the kernel upgrade.

Task Name Start Time End Time Status
------------------------------------------------------------------------ ----------------------------------- ----------------------------------- ----------
Kernel upgrade February 2, 2024 at 2:30:08 AM UTC February 2, 2024 at 2:32:00 AM UTC Failure
Starting Kernel upgrade February 2, 2024 at 2:30:09 AM UTC February 2, 2024 at 2:30:09 AM UTC Success
task:TaskSequential_93 February 2, 2024 at 2:30:11 AM UTC February 2, 2024 at 2:32:00 AM UTC Failure
Check for mlx drivers before kernel upgrade February 2, 2024 at 2:30:11 AM UTC February 2, 2024 at 2:31:59 AM UTC Failure
=================

From /opt/oracle/dcs/log/jobs/<job id>.log:
=================
[2024-02-02 02:30:14,173] FINE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.commons.utils.CommonsUtils:

run: cmd= '[/bin/sh,
-c,
/usr/bin/lsinitrd /boot/initramfs-4.1.12-124.77.2.el7uek.x86_64.img | grep mlx]'
[2024-02-02 02:30:14,182] FINE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.commons.utils.command.CommandExecutor: CommandExecutor :: createCommandResultWithProcessedBuffer
[2024-02-02 02:31:59,978] FINE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.commons.utils.command.CommandExecutor: exit value: 1
[2024-02-02 02:31:59,980] FINE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.agent.rpc.service.patching.PatchingOperations: exit value 1
[2024-02-02 02:31:59,981] FINE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.commons.utils.CommonsUtils: Output : EMPTY CONTENT
[2024-02-02 02:31:59,981] SEVERE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.agent.rpc.service.patching.PatchingOperations: mlx drivers are not present
[2024-02-02 02:31:59,981] SEVERE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.agent.rpc.service.patching.PatchingActions: mlx drivers are not present. Aborting the kernel upgrade
[2024-02-02 02:31:59,983] SEVERE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.commons.jrpc.JsonRequestProcessor: RPC request invocation failed on request: {"classz":"com.oracle.dcs.agent.rpc.service.patching.PatchingActions",
"method":"mlxDriversPreCheck",
"params":[],
"revertable":false,
"threadId":62}
DcsException{errorHttpCode=InternalError, msg=Mlx drivers are not present in the system. , msgId=10268, causedBy=null}

..

[2024-02-02 02:31:59,992] FINE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.agent.task.TaskZJsonRpc: Task[TaskZJsonRpcExt_94] RPC request 'Local:node_0@mlxDriversPreCheck()' completed: Failure
[2024-02-02 02:31:59,992] FINE [Check for mlx drivers before kernel upgrade : JobId=<job id>] com.oracle.dcs.agent.task.TaskZJsonRpcExt: Task[id: TaskZJsonRpcExt_94, TaskName: Check for mlx drivers before kernel upgrade] got exception:
com.oracle.dcs.commons.exception.DcsTaskFailureException: DCS-10268:Mlx drivers are not present in the system.
====================

Cause

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