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Scanned Invoices- IDR Is Not Able To Recognize Correct Legal Entity From The Invoice Image (Doc ID 3003186.1)

Last updated on JULY 31, 2024

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Invoice Transactions

ACTUAL BEHAVIOR
---------------
Scanned Invoices- IDR is not able to recognize correct Legal Entity from the invoice image

IDR is not able to read the correct Legal Entity from invoice image though Oracle Support enabled the Legal Entity Recognition.

EXPECTED BEHAVIOR
-----------------------
IDR Should recognize the correct LE from the invoice Image.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send supplier invoice for IDR processing.
2. Import Invoices

3. Review the invoice in invoice UI

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process invoice with wrong LE.

Cause

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In this Document
Symptoms
Cause
Solution


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