Live Agent Chats Between ODA (Oracle Digital Assistant) and OSC (Oracle Service Cloud) Stop Working (Doc ID 3003650.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Oracle Digital Assistant Platform for SaaS - Version 20.x to 23.x [Release No_Release]
Information in this document applies to any platform.

The Live Agent chats between ODA (Oracle Digital Assistant) and OSC (Oracle Service Cloud) stop working.

There has been no change or updates in either environments.

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In this Document

Symptoms

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