SIOCS - RTV Cancellation In MFCS Is Failing In MPS With Error "Vendor Return Cannot Be Modified"
(Doc ID 3003879.1)
Last updated on FEBRUARY 12, 2024
Applies to:
Oracle Retail Store Operations Cloud Service - Version 23.2 and laterInformation in this document applies to any platform.
Symptoms
You have created an RTV#XXXXX in MFCS and after the approval, it was published to ICL_RMS_RTV and the RTV was processed to SIOCS using DCS/MPS.
Then you canceled RTV#XXXXX in MFCS, and this cancellation is failing in SIOCS MPS with the below error.
ERROR
-----------------------
Vendor Return cannot be modified. Return: XXXXX Status: REQUESTED
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an RTV in MFCS, it was published to SIOCS
2. Cancel the RTV, it failed in MPS staged message.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |