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SIOCS - RTV Cancellation In MFCS Is Failing In MPS With Error "Vendor Return Cannot Be Modified" (Doc ID 3003879.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

You have created an RTV#XXXXX in MFCS and after the approval, it was published to ICL_RMS_RTV and the RTV was processed to SIOCS using DCS/MPS.

Then you canceled RTV#XXXXX in MFCS, and this cancellation is failing in SIOCS MPS with the below error.


ERROR
-----------------------

Vendor Return cannot be modified. Return: XXXXX Status: REQUESTED


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an RTV in MFCS, it was published to SIOCS
2. Cancel the RTV, it failed in MPS staged message.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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