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Help Desk Ticket Page Not Responsive (Doc ID 3003935.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Help Desk

ACTUAL BEHAVIOR
---------------
Help desk ticket page not responsive

The help desk ticket  page is not responsive and keeps on loading.


EXPECTED BEHAVIOR
-----------------------
The page should load

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on Helpdesk-> Helpdesk Requests
2. The page is not loading


Cause

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In this Document
Symptoms
Cause
Solution
References


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