Transactions Stuck In Unprocessed Cost with error 'You must specify the provider ledger currency conversion date because transaction currency is different from the provider ledger currency.' (Doc ID 3004093.1)

Last updated on AUGUST 09, 2024

Applies to:

Symptoms

On : 11.13.23.10.0 version, Capture and Process Cost

Transactions stuck in Unprocessed Cost

There are 2 transactions stuck in unprocessed cost. These accounted costs are imported from Cost Management transaction source. The user entered wrong currency conversion rate as User and also missed writing conversion date on the PO. In Projects conversion type is Corporate. Hence cost in USD is to be imported to CAD. PO is closed and cannot be edited.
We need to process these 2 transaction.


ERROR

You must specify the provider ledger currency conversion date because transaction currency is different from the provider ledger currency.


STEPS

The issue can be reproduced at will with the following steps:
  Run Import Costs with 'Cost management' transaction source

Cause

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