My Oracle Support Banner

Scan Not Working on SOCS Jet Mobile version 24.0.101.0 (Doc ID 3004105.1)

Last updated on FEBRUARY 14, 2024

Applies to:

Oracle Retail Store Operations Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

After setting up the Data Wedge scanner configuration per the SOCS Mobile Guide, item scan does not pick up the barcode scanned.

Steps to Reproduce:

1. Setup Zebra scanner with a Profile as noted in 'Configuring DataWedge Profile for Scanning' section of the SOCS Mobile Guide 24.0.101.0
2. Launch the SOCS Jet Mobile application
3. Go to Lookups > Item Look ups

Changes

This issue is only applicable to those who have downloaded the 24.0.101.0 SOCS Jet Mobile .apk file from OSDC prior to 13-FEB-2024.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.