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A Connection To The Server Has Failed. (status=401) Accessing RMS And RIB-RMS At Same Time (Doc ID 3004457.1)

Last updated on FEBRUARY 16, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

A connection to the server has failed. (status=401) upon accessing RMS and RIB-RMS at same time

Steps to reproduce:
--------------------
1. Login via IDCS.
2. Use RMS as expected.
3. Open a different tab in the same browser to access RIB-RMS.
4. The access to the application is immediatly granted by IDCS
5. RIB-RMS works. But RMS in not anymore. Fails with "A connection to the server has failed. (status=401)".

Cause

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In this Document
Symptoms
Cause
Solution
References


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