Access Request Creation in Access Governance Immediately goes into Failed State
(Doc ID 3004582.1)
Last updated on APRIL 17, 2024
Applies to:
Oracle Access Governance - Version 1.0 and laterInformation in this document applies to any platform.
Symptoms
On : NA version, My Stuff
ACTUAL BEHAVIOR
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Not able to raise access request in Oracle Access Governance (OAG/AG) when user has multiple AG Roles assigned in Oracle Cloud Infrastructure (OCI). I am not able to raise access request. It fails right away without any proper error message.
EXPECTED BEHAVIOR
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It should work even when there are multiple AG roles assigned.
STEPS
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The issue can be reproduced at will with the following steps:
1. Assigned UserXYZ as both the AG_Administrator Role in OCI and one or more AG Application Roles like AG_User or any of the AG_* Roles.
2. Logon as said above user to the AG UI
3. Raise a request for a Role for self
4. See that it goes directly to a Failed state
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |