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Unknown Error Message (PRM-000000041) When Attempting to Download Template Data For Risks (Doc ID 3005901.1)

Last updated on MARCH 08, 2024

Applies to:

Oracle Primavera Cloud Service - Version 24.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to download the Import Template with Data for the Risk Register and receive an error:

ERROR:

Template data for Risks failed to download for Project: <Project>
An unknown error has occurred. Try again. If problems persist, contact Oracle Customer Support. (PRM-000000041).

STEPS:

The issue can be reproduced at will with the following steps:
1. Download the Import Template with Data for the Risk Register.
2. Error occurs and unable to download template.

Cause

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In this Document
Symptoms
Cause
Solution
References


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