Oracle Taleo Enterprise Edition: Agent Error: "Soap invocation to security service failure. HTTP error code: '500' " (Doc ID 3008414.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Taleo Platform Cloud Service - Reporting and Analytics - Version 23D and later
Information in this document applies to any platform.

Symptoms

Problem Description:

An agent shows a status of Agent Failed in the Preview Pane in Agent Management.

When viewing the Agents report or clicking the link on the Agent Failed status, the following error is shown:

[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Soap invocation to security service failure. HTTP error code: '500'.
Error Codes: UMSSP69Z
Location: saw.security.BISecurityIdentityService.assertUser, saw.securitysubsystem.checkauthenticationnextgen.runimpl, saw.securitysubsystem.checkauthentication, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes:
Location: saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

Cause

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In this Document

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Oracle Taleo Enterprise Edition: Agent Error: "Soap invocation to security service failure. HTTP error code: '500' " (Doc ID 3008414.1)

Applies to:

Symptoms

Cause

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