My Oracle Support Banner

It Takes Long Time To Select Values From A Picker Which Will Auto-Populate Many Other Fields On The Form (Doc ID 3008449.1)

Last updated on MARCH 12, 2024

Applies to:

Primavera Unifier Cloud Service - Version 24.1 to 24.1 [Release 24.1]
Primavera Unifier Cloud Service - Version 23.10 to 23.10 [Release 23.10]
Primavera Unifier Cloud Service - Version 23.12 to 23.12 [Release 23.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

A picker references to user list and is designed to auto-populate many other fields on the form once the value is selected.

It takes long time to return the value after clicking 'Select' button of the user value from the list.

EXPECTED BEHAVIOR

Expect there is no performance issue when selecting any picker.

The issue can be reproduced at will with the following steps:

  1. Log into Unifier.
  2. Navigate to a Business Process and Create new record.
  3. Select one of the picker field, the performance is poor.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.