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Revenue Amount Turning To 0 Zero (Doc ID 3009031.1)

Last updated on MARCH 07, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

In Redwood UI > Opportunity > Revenue Lines > Edit

When change the value of Discount field, Revenue Amount always turns 0 even if Unit Price and Quantity has valid values.

Steps to reproduce

1. Redwood Sales > Opportunities > Edit an opportunity >

2. go to Products panel > View all products >

3. select any product row and click Edit >

4. in this page, give some value to OOTB Discount field >

5. immediately the value in Amount field becomes Zero

Cause

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In this Document
Symptoms
Cause
Solution
References


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