Fusion Global HR: Why Phone And Email Fields Are Made Mandatory On "Incident Details" When Incident Reporter Selected As 'NonEmployee'? (Doc ID 3009103.1)

Last updated on MARCH 07, 2024

Applies to:

Oracle Workplace Health and Safety Incidents Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Why Phone and Email fields are made mandatory on "Incident Details" page when Incident Reporter selected as 'Non Employee'?

Navigation:

1. My Client Group > Workforce Health and Safety Incidents (Safety Incidents).

2. Add an Incident by clicking on 'Add' option.

3. Enter a Summary and other details.

4. Select 'Incident Reporter' as 'Nonemployee'

5. Try to save without entering values to 'Phone' and 'Email' fields.

6. Getting below error.

Error:

"You must enter a value for phone or email. (HNS-4110005)"

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