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Can The 'Recommended Knowledge' Widget be Removed From The Service Request Page? (Doc ID 3009104.1)

Last updated on MARCH 11, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Goal

 When opening a Service Request a 'Recommended Knowledge' region is displayed on the page.  This widget will consider the SR category and Subject and recommend related knowledge articles.  

Can this Widget be removed?

Solution

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In this Document
Goal
Solution


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