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Unable To Receive An Outstanding Purchase Orders For An Inactive Supplier (Doc ID 3009904.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Retail Store Operations Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When a supplier is marked as Inactive in MFCS, this message integrates successfully to SIOCS making the supplier inactive in SIOCS. However, when attempting to receive an open PO for this supplier in SIOCS, it throws an "Invalid Supplier" error.

ERROR
-----------------------
Invalid Supplier ID


Steps To Reproduce:

1. Create a PO in MFCS for a supplier for a store location and let PO integrate to SIOCS
2. Set supplier status to Inactive in MFCS and let the message update SIOCS
3. In SOCS, navigate to Shipping & Receiving -> Purchase Orders
4. Lookup for the PO and attempt to receive the PO by clicking on "Create Receipt". Observe above error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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