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Return Sales Reversed in ReSA causing Stock Issues and No Book Transfer Generated. (Doc ID 3009949.1)

Last updated on MARCH 13, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Customer reports on version 15 or 16 that return sales processed from ReSA to RMS will be updated to a negative amount with deleted or reversed. Without a corresponding book TSF.

Cause

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In this Document
Symptoms
Cause
Solution


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