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Server Error, Contact the System Administrator Referencing This Error Code <company shortname>-<unique error code> When Running GET DDS Data Call (Doc ID 3010359.1)

Last updated on APRIL 04, 2024

Applies to:

Primavera Unifier Cloud Service - Version 24.1 to 23.4 [Release 24.1 to 23.4]
Information in this document applies to any platform.

Symptoms

When attempting to run a GET Dynamic Data Set (DDS) Data the following error occurs for one or more DDS:

ERROR
-----------------------

{
"data": [],
"message": [
"Server Error, contact the system administrator referencing this error code: <company shortname>-<unique error code>",
null
],
"status": 500
}

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Run the GET DDS Data.
  2. Observe the error occurred for one or more DDS.

Cause

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In this Document
Symptoms
Cause
Solution
References


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