Balances Reset Did Not Work As Expected.
(Doc ID 3010371.1)
Last updated on MARCH 22, 2024
Applies to:
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
The balances from previous years ( FY23) should not carry forward into FY24.
There were 5 participants where beginning balances were not reset and for the rest they were.
STEPS
The issue can be reproduced at will with the following steps:
1. Set Manage Parameters :
Reset Balances Each Year = Yes
Pay Prior Year Payment = No Prior Years
2. Run all transaction process was run after that for periods Dec-23 and Jan-24
3. Create the paybatch for Jan-24
4. Paysheet summary shows beginning balance from Dec-23
Cause
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In this Document
Symptoms |
Cause |
Solution |