When Submitting Contract To Signature A Blank Page Appears
(Doc ID 3011544.1)
Last updated on APRIL 17, 2024
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.07.0 version, Authoring
ACTUAL BEHAVIOR
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When submitting contract to Docusign, a blank page appears not letting users continue with the contract signature, there's no error.
EXPECTED BEHAVIOR
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If there's no error the application must let users continue with the signing activity and lead them to Docusign, or if there's an error, the error must display.
STEPS
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The issue can be reproduced at will with the following steps:
1. Access a contract with an attachment in Documents tab.
2. Click Actions > select sign contract option.
3. A blank page displays and nothing happens after.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |