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Cancel activity API transaction failed with status 409 (Doc ID 3011990.1)

Last updated on MARCH 27, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.07 and later
Information in this document applies to any platform.

Symptoms

  PROBLEM STATEMENT: Activity failed to be cancelled in OFS from external system.
  ERROR (if applicable):


{
"type": "http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.10",
  "title": "Conflict",
  "status": "409",
  "detail": "Activity with this status cannot execute this action"
}

  ACTUAL BEHAVIOR: Error 409 was returned when creating the activity.
  EXPECTED BEHAVIOR: The activity should have been created.
  RECREATE STEPS:
- Try to create an activity using the url: https://{instance}.etadirect.com/rest/ofscCore/v1/activities
- The API response is error 409.

Cause

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In this Document
Symptoms
Cause
Solution


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