Embedded Banking With JPM - Error During Bank Onboarding (Doc ID 3012097.1)

Last updated on AUGUST 08, 2024

Applies to:

Symptoms

On : 11.13.24.01.0 version, Manage Banking

JPM Onboarding file is failing import

ERROR
----------------
Received a bell notification that shows error as follows:

Onboarding status : Error

Number of banks, branches and accounts :
Banks : 0
Branches : 1
Accounts : 0

1 bank already exists and wasn't created through the bank onboarding process.
Bank name Bank code
---------------------------------------- ----------------------------------------
JPMORGAN CHASE BANK, N.A.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enable Embedded Banking with JPM
2. Tee up a onboarding file on JPM side
3. Initiate onboarding process in Oracle using Manage Banking Config with JPM task

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot test Embedded Banking with JPM

Cause

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