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Fusion Global HR: Error "An Error Occurred. Contact Your Help Desk. (FND-2)" when attempting to approve DOR (Doc ID 3012758.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
When attempting to approve the DOR transaction, an error occurs.

ERROR
----------
An error occurred. Contact your help desk. (FND-2),

EXPECTED BEHAVIOR
-----------------------
Expected the DOR to be approved successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee submits a DOR transaction
2. Approver opens the notification and clicks on approve


Cause

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In this Document
Symptoms
Cause
Solution


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