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Available SOH Is Decreased Instead Of Increasing After Receiving An Unavailable Transfer (Doc ID 3013411.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

When a WH to Store transfer is created for 2 items in the unavailable bucket after the container is scanned in quick receiving the Available SOH is decreased by 2 and the Unavailable is increased by 2 while the Total SOH remains at 0.
 
The expectation is to have the Unavailable and Total SOH increase by 2 and the available remain at 0.

Cause

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In this Document
Symptoms
Cause
Solution
References


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