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Redwood HRHD: Help Desk Request Page Not Showing Service Requests and Shows Blank Page (Doc ID 3014001.1)

Last updated on APRIL 04, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Help Desk

ACTUAL BEHAVIOR  
-----------------------

Help Desk Request Page Not Showing Service Requests and Shows Blank Page

EXPECTED BEHAVIOR
-----------------------
Expect Help Desk Request Page to show Service Requests

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as an Agent/Admin
2. Help Desk
3. Click Help Desk Requests
4. Blank page appear



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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